Help Center

Answers to the questions we hear most often. Still stuck? Contact us.

How does the ATS score work?

We score your resume against ATS best practices across four areas — section completeness, keyword coverage for your industry, content quality, and formatting. Every report shows the full breakdown, not just a single number, so you know exactly what to improve.

What file types can I upload?

PDF and DOCX files up to 5MB. We validate the file on our servers, so make sure you're uploading a genuine PDF or Word document rather than a renamed file.

Do I need an account?

No. Guests get an instant score and the top improvement tips. Creating a free account unlocks the full report — section-by-section scores, keyword gaps, and every improvement tip.

Is my resume data private?

Yes. Your resume is analyzed for the session and never shared with third parties. Read the details in our Privacy Policy.

Which industries are supported?

Scoring supports Technology, Marketing, Finance, Healthcare, Sales, and a General profile. Pick your industry from the dropdown before uploading so keyword scoring is tuned to your field.

How do I manage billing?

You can view and manage your subscription from your account settings. For anything else, see our Refund Policy or email billing@resuqo.com.